SHIPPING & RETURNS 

Larnaca

Same day delivery to your location (only Larnaca town) for all orders placed everyday until 21:30.

Delivery hours are between 17:00 - 21:30. In 30-45 minutes time we are at your door!!

If you have any doubts about your area please contact us first before placing your order.

Delivery charge is €2.00 per order.

 Nicosia / Limassol / Paphos / Famagusta 

Delivery is via Travel Express (store pick up).

Same or next business day delivery.

Delivery charge is €3.50 per order.

We charge a flat rate for any number of products to a single address within Cyprus.

 

If your order is likely to be delayed we will do our best to contact you, however, as we use external carriers to make our deliveries, we cannot offer an absolutely guaranteed service.

 

For safety reasons, returns are not accepted. However, if you have any issue with any of our products please contact us.

 

PAYMENTS

Ways of payments:

All major credit cards

(except American Express)

PayPal

Cash on delivery

Revolut (during COVID-19)

Skash -  Astro Bank (during COVID-19)

Quick Pay - Bank of Cyprus (during COVID-19)

The charge for cash on delivery service via Travel Express is €2.00

!! ATTENTION !!

Due to COVID-19 all payments must be made online except via Travel Express (cash on delivery option)

Only Contactless delivery is provided

 

 PRIVACY POLICY

Please take a minute to read this document which explains how we process your personal information and the choices you have. By proceeding to use this site, you are accepting and consenting to the terms of this Privacy Policy and to the way we process your personal information.

 

We take your privacy very seriously indeed. If you don’t want us to contact you for promotional purposes, we won’t (just let us know). We will never sell your information. We collect information to allow you to place orders with us and to improve your experience using our website. In particular, we diligently collect, track and interpret all data, including your personal information, which help to reveal what users generally, and you specifically, like and don’t like about our website, content and advertising.

If you have any questions about this Privacy Policy, please get in touch.

Our company ACLIMCO LTD operates this online store www.sunmoonhospitalityservices.com

Company Details

ACLIMCO LTD

Company Registration No.: HE387903

VAT Registration No.: CY10387903T

 

Contact Details

Ermou 106, Stoa Kizi, Shop 9, 6022, Larnaca

Tel.: +35724400921

Email: aclimco2018@gmail.com

 

Changes to this Privacy Policy

We may occasionally update our Privacy Policy. We will notify you of these changes by posting the new Privacy Policy on this page.

 

We advise you to read this Privacy Policy at regular intervals for any change.

 

Changes to this Privacy Policy apply from the time they are posted on this page.

 

 TERMS & CONDITIONS 

Working Hours

The online store is open for orders all days of the year.

 

If you have any problem please phone us direct to +35724400921 or sent us an email to sunmoonhospitalityservices@gmail.com

 

Our customer service is open:

Monday to Friday from 9:00 to 18:00

Saturday - Sunday Closed

Public Holidays Closed

 

Accessibility

Right to use our e-shop, have persons over 18 years of age.

 

By using this site and agreeing to the terms and conditions, you warrant that you are at least 18 years old.

 

Child Protection Policy 

An age verification will be performed by the shipping company and /or the delivery person during the handover of the goods to confirm that the recipient is over 18 years. This check is within Cyprus and the Cypriot Law.

 

Taxation

19% VAT is charged on all products or services, except on coffees which is 5% (also included)

Availability of Products

Product availability is daily checked. In the event of stock unavailable, the system will not let you to proceed to the checkout.

 

In case that a product becomes unavailable, at the time of checkout, we will notify you by sending an electronic message. Then, you can either replace it with an alternative product of equal price and quality or either credit your account for future purchases or reimburse the money.